Privacy Policy

Privacy & patient records

Avesa Health collects personal and health information to provide safe and appropriate care. This may include contact details, medical history, treatment records, clinical photographs, consent forms, payment records and communication history.

Patient information is handled securely and used for appropriate clinical, administrative, legal, quality assurance or communication purposes.

Marketing communication

Marketing communication will only be sent where permitted, and patients may opt out where applicable. When you subscribe to our mailing list, we use your email address to send exclusive offers, treatment updates, skincare insights and invitations to special events. You can unsubscribe at any time using the link in our emails or by contacting us.

Clinical photography

Clinical photographs may be required for treatment planning and records, and form part of your health record. Marketing use of identifiable images requires separate written consent, which you may decline without affecting your care. You may withdraw consent for future marketing use at any time, noting that material already published may take time to remove where removal is possible.

How we protect your information

Patient information is stored securely and access is limited to those who need it to provide your care or manage our services. We handle your information in line with applicable Australian privacy obligations.

Accessing your information

You may request access to the personal information we hold about you, or ask us to correct it. To make a request, or if you have any questions or concerns about how your information is handled, please contact us at info@avesahealth.com.au or call 03 9000 0963.

This policy is a working draft and should be reviewed by the relevant treating practitioners, insurer and legal adviser before publication.